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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Mangelson

August 23, 2023

1  out of  5 rating by Sean Mangelson
""You as the customer are responsible to manage any claims, I don't own the car you do. We are only here to write your policy and explain that policy." Brett's office. As a note, car has been being repaired for more than 7 months. No rental, and still paying monthly premiums the entire time."

Carol Wasnok

May 26, 2023

5  out of  5 rating by Carol Wasnok
"Jim Little, Financial Services Representative @Brett Carlini Insurance Agency, was excellent in helping us review our auto and property insurance policies. He was very knowledgeable, helpful, and patient in explaining our coverage and making suggestions.Thanks, Jim!"

rick cannon

April 5, 2023

5  out of  5 rating by rick cannon
"Nick is very nice to work with. He answered all my questions, very knowledgeable. And I got better insurance for less than I was paying at Geico. Will certainly recommend him to my friends."

Maria Loraina A

February 24, 2023

5  out of  5 rating by Maria Loraina A
"From day one, Brett and Jim have taken care of our needs. They are both, wonderful people that truly care. Jim has taken care of our life insurance for many years, he is the perfect type of person to take care of our individual needs on a personal level. We consider Jim and Brett much more than our agents we consider them friends we can certainly trust."

Jenna E

February 6, 2023

5  out of  5 rating by Jenna E
"Nicole has been excellent to work with! She is responsive, gives helpful information and detailed responses to our questions. We were able to get better rates than elsewhere and much appreciate her work."

Andre Canady

January 3, 2023

5  out of  5 rating by Andre Canady
"I have been working with Kaley and she is very helpful and knowledgeable. Thanks as well to Brett!"

Bob Osterheldt

November 9, 2022

5  out of  5 rating by Bob Osterheldt
"I have used this agency since 2005. I cannot recommend more highly. Excellent customer service and outstanding support."

Tara Hitzig

September 22, 2022

5  out of  5 rating by Tara Hitzig
"Nicole was professional, easy to work with and I received the best quotes from over 5 different companies for home and car insurance."

Nita Kay Nikkel

September 16, 2022

5  out of  5 rating by Nita Kay Nikkel
"I contacted this agency and Kaley Wilson assisted me. She provided excellent, professional service. I was able to understand more and get my questions answered in a timely manner."

Rob Turner

September 1, 2022

5  out of  5 rating by Rob Turner
"We have had the best experience with Brett Carlini’s office, Nicole has been incredibly helpful.. I’d give them more than 5 stars if I could….👍"

Matt Moschettieri

August 5, 2022

5  out of  5 rating by Matt Moschettieri
"Nick helped me quote my auto insurance and was super helpful and informative!"

Marie Soukup

August 2, 2022

5  out of  5 rating by Marie Soukup
"Loved being served by this insurance office! Jim went above and beyond to ensure that everything is taken care of. One of the better experiences we have had with State Farm."

Lupita Perez

June 28, 2022

5  out of  5 rating by Lupita Perez
"I was given several State Farm offices to call by my parents who already had insurance with State Farm. After dealing with my own car insurance and their lack of information regarding homeowners insurance, I called Brett’s office. Nicole took my call and immediately had all the answers to my questions! She wasn’t pushy like most try to be when they sense you not knowing what to do- rather, she gave me all the info I needed to know and broke it down to me as best as possible! She was able to not only give me the info I needed for my homeowners insurance but made the bundling process super easy! She was amazing with communicating and following up! I appreciated the time she took as well as getting me all documents ready to go! Thank you Brett for the fantastic team!!!"

Jamie Forte

June 14, 2022

5  out of  5 rating by Jamie Forte
"Everyone at this office is top notch! They are friendly, knowledgeable and quick to answer. I would totally recommend anyone who doesn’t love their insurance company or agent to check them out!"

Richard Brandi

June 7, 2022

5  out of  5 rating by Richard Brandi
"Jim was very personable and patient. He took time to show us on the monitor and also explain our options. He gave us great advice for our needs for both car and homeowner insurance. We would highly recommend his expertise. We plan to continue to meet with him yearly in the State Farm office. Thank you Jim! We appreciated your time."

Mary Murray

April 23, 2022

5  out of  5 rating by Mary Murray
"This has been an excellent and smooth experience switching my policies to Brett Carlini's office. The rates are wonderful and I have never experienced such great customer service! Highly Recommended!"

Carlos Casanova

February 11, 2022

5  out of  5 rating by Carlos Casanova
"Quoted me a great price on a rental dwelling in colorado, super helpful."

sheryl kessler

November 5, 2021

5  out of  5 rating by sheryl kessler
"Estephanie was exceptional to work with. She is professional and knowledgeable. Estephanie returned my calls as well as my text messages promptly. She was able to answer all my questions. She has a great personality. Thank you for the great service Estephanie."

LeAnn Faber

September 6, 2021

5  out of  5 rating by LeAnn Faber
"Jim Little was very knowledgeable about the different life policies. I was able to make an informed decision. Jim is a great agent."

Jose Barrios

August 13, 2021

5  out of  5 rating by Jose Barrios
"Estefanie Vargas was amazing to work with. She was able to save me over $1500 a year with my auto and home owners insurance. I thought I had a good deal before talking to her...boy was I wrong. She was extremely professional and made this the easiest process for me to switch. I highly recommend you talk to Estefanie!!!"

Trayc Colbert

August 4, 2021

5  out of  5 rating by Trayc Colbert
"The only person I have dealt with in my entire experience with State Farm has been Stephanie and she is the only reason I have stayed with State Farm up to this point!"

Divine Style!

June 2, 2021

5  out of  5 rating by Divine Style!
"Estephanie is the best ! Great communication and quick responses ! I couldn’t have asked for a better insurance ! Thank you to the team !"

Janet Welles

September 19, 2020

5  out of  5 rating by Janet Welles
"Staff is always helpful. Customer service is excellent!"

Christopher Gonzales

June 17, 2020

5  out of  5 rating by Christopher Gonzales
"We love doing business with carlini they've always treated us with respect and have went above and beyond to help us out with anything we need great company to deal with."

Isabella LaBella

March 5, 2020

1  out of  5 rating by Isabella LaBella
"The absoulte most rude staff member I have ever encountered. Alexa was so unprofessional, rude, and to be honest I will never do business again with State Farm from my experience with her. You guys have lost business from myself and I will be sure family friends co workers will know the way this lady treats customers."