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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandie Wallin

July 28, 2026

5  out of  5
rating by Sandie Wallin
"I have been a client with Brett Carlini and staff for over 25 years! It's been a pleasure with the outstanding services I have received. They are the best!"
We responded:
"Hi Sandie! Thanks so much for your positive comments. We always enjoy working with you and appreciate you very much.
If there's ever anything regarding your insurance we can help with, don't hesitate to reach out. Brett"
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Michael Bucari

July 20, 2026

5  out of  5
rating by Michael Bucari
"Responsive and helpful."
We responded:
"Hi Michael, thank you so much for the 5 stars! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ben Campbell

July 20, 2026

5  out of  5
rating by Ben Campbell
"Ive been with State Farm for many years. Brett and his crew have been amazing people and are always quick to take care of any changes or emergencies that arise."
We responded:
"Hi Ben, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations."
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Paisano Italiano

July 7, 2026

5  out of  5
rating by Paisano Italiano
"Best Insurance coverage with the most reasonable prices for Home and Auto."
We responded:
"Paisano, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brett Carlini’s Team—we are always here to help!"
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Barbara Andrews

July 3, 2026

5  out of  5
rating by Barbara Andrews
"Brett has been extremely quick to respond and very helpful every time."
We responded:
"Thank you for your kind review. We appreciate it, Barbara! If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Brett or his team—we are always here to help!"
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Bhagirath Thaker (SingerInMe)

July 2, 2026

5  out of  5
rating by Bhagirath Thaker (SingerInMe)
"I had a meeting with Jim Little today who spent 45 minutes explaining the policy in great detail, not rushing through and making sure i understood. Also, answering many questions very patiently. Exceptional service."
We responded:
"Thank you for the amazing review, Bhagirath! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Alex Gonie

June 29, 2026

5  out of  5
rating by Alex Gonie
"Excellent"
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jack Sabo

June 23, 2026

5  out of  5
rating by Jack Sabo
"Two instances: 1.windshield cracked and Nick from Brett Carlini’s office walked me through everything as efficiently as possible. 2.State Farm just hiked up my umbrella policy 88%. Brett is providing me with information which will help me decide how to proceed"
We responded:
"Jack, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brett Carlini’s Team is just a call or email away!"
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Jay Inzer

June 23, 2026

5  out of  5
rating by Jay Inzer
"Such a great experience! All the staff are very knowledgeable and helpful. Very personal service. They are wonderful to work with especially during stressful events needing insurance attention. I recommend them to all my friends and family.
A+"
We responded:
"Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Melva Tobing

June 22, 2026

5  out of  5
rating by Melva Tobing
"Good customer service, received a great deals for bundle insurance"
We responded:
"Thank you for the amazing review, Melva! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ken Zimmerman

June 18, 2026

5  out of  5
rating by Ken Zimmerman
"This State Farm agent is always Professional and efficient!"
We responded:
"Thank you for the amazing review, Ken! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brett Carlini’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Margarita Balderrama

June 18, 2026

5  out of  5
rating by Margarita Balderrama
"I appreciate your efficiency!! Thank you very much for your support."
We responded:
" We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Natalia Sim

June 18, 2026

5  out of  5
rating by Natalia Sim
"We had been loyal customers with State Farm for a long time. Unfortunately, after a claim, we had to switch to a different insurance company. Recently, we decided to come back to State Farm, and Nicole made the transition very easy. She was phenomenal with her responsiveness and assistance and explained everything with clarity. Her professionalism was outstanding, and we are happy to be back. We have several policies, and she was able to save us a lot of money in comparison with other insurance companies. Highly recommended!"
We responded:
" Thank you so much for taking the time to share your experience! We’re truly sorry to hear you had to leave State Farm after your claim, but we’re glad you chose to come back—and that Nicole was able to make the transition smooth and stress-free.

We’re especially happy to hear that her responsiveness, professionalism, and clear explanations made a difference, and that she was able to help you save money while keeping all of your policies in one place. Your loyalty means a lot to us, and we appreciate your recommendation.

If there’s ever anything you need, we’re here to help. Welcome back to State Farm!"
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Dan Barnett

June 8, 2026

5  out of  5
rating by Dan Barnett
"Always great service!"
We responded:
"Hello Dan, Thanks for the great review! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Brett"
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Jeff Smith

June 8, 2026

5  out of  5
rating by Jeff Smith
"Great people!! Been with them 20+years and they are awesome. Any problems I've had a short phone conversation and it's taken care of!!"
We responded:
"Greetings Jeff, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
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freddie johnson

June 6, 2026

5  out of  5
rating by freddie johnson
"My agent provided requested information in a timely manner. Everyone in this office I spoke with was professional, helpful and kind. Thank you."
We responded:
"Hey Freddie, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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Allissin Bliss

June 5, 2026

5  out of  5
rating by Allissin Bliss
"So easy to work with!"
We responded:
"Hey Allissin, Thanks for the great review! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!"
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d nations

June 4, 2026

5  out of  5
rating by d nations
"My wife and I have every confidence in Brett Carlini and his staff. Nicole is especially helpful, professional and very knowledgeable. Our insurance needs couldn’t be in better hands."
We responded:
"Dear David, Thanks for the great review! We truly appreciate your recommendation of Nicole and our entire office and will work hard to continue going above and beyond! We look forward to keeping up the great work! It was a pleasure to serve you."
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Michael Pickering

June 3, 2026

5  out of  5
rating by Michael Pickering
"I’ve had an excellent experience working with Brett Carlini - State Farm Insurance Agency as a business owner for the past five years. Brett, Jim and everyone in the office have been wonderful to work with — professional, friendly, responsive, and genuinely helpful.
They have taken excellent care of me and my business, always providing fast, friendly service whenever I’ve needed assistance. It gives me great peace of mind knowing I have a team I can count on. I highly recommend Brett Carlini and his State Farm team!"
We responded:
"Thank you so much for the 5-star rating, Michael! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sam Diele

June 1, 2026

5  out of  5
rating by Sam Diele
"So willing to help."
We responded:
"Greetings Sam, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Patrick Fagan

May 28, 2026

5  out of  5
rating by Patrick Fagan
"On a follow up of an accident that occured almost a year ago, Nicole reached out to verify some changes we needed to make to our policy..as well as current information she needed. With a couple of phone calls and an e mail we were able to resolve everything. She also reached out to fellow associates to get answers for us on a pending resolution. Nicole also provided a contact and number for further assistance. This is representative of great quality customer service."
We responded:
"Dear Patrick, Thank you for the awesome feedback. We're thrilled that Nicole left such a great impression! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Sincerely, Brett."
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Shyam Shrestha

May 26, 2026

5  out of  5
rating by Shyam Shrestha
"Prompt good service."
We responded:
"Shyam, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon."
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Simeon Menso

May 25, 2026

5  out of  5
rating by Simeon Menso
"Nicole provided excellent customer service."
We responded:
"Simeon, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you next time!"
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Joseph

May 21, 2026

5  out of  5
rating by Joseph
"Losing my wedding ring was an incredibly upsetting experience for me. Nicole at State Farm was amazing and helped me navigate the claims process. While I wanted my original ring instead of a copy, their support was a great comfort at this time. When I unexpectedly found my ring a month later, I was over the moon!

My claim was made in good faith, it was important to me to return the money once I found the ring. I even had the pleasure of letting Nicole know I’d found my ring again! Being unfamiliar with what to do next, I called the claims service where I was told I would need to send them my ring then buy it back at auction. My heart dropped, did I find my ring only to lose it again? I called Nicole in a panic and she came through once more. Together, we navigated the process to add my ring back to the policy and square up my original claim without me needing to send my ring away.

I can’t thank her enough for the help and support she gave me throughout the whole ordeal. Having my ring back means the world to me."
We responded:
"Dear Joseph, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to serve you."
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Joe C.

May 21, 2026

5  out of  5
rating by Joe C.
"Brett, Nicole and team are amazing to work with. Their knowledge of the industry, quick communication and attention to detail, make them the ideal partner for any of your insurance needs. Quotes are free, I would definitely give them a shot!"
We responded:
"Hi Joe, Thanks so much for taking the time to share your positive experience! We're thrilled that our office left such a great impression! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."